Holicon Group pays great attention to the professional development of its staff. An employee goes through a series of implementation trainings, aimed to provide a solid preparation for the performance of work duties and become acquainted with the company. The nature and characteristics of training are adjusted to the needs of the job the new employee takes on.



The Training and Quality Department, responsible for raising employee qualifications, puts great emphasis on introductory courses for telephone consultants. They are the core personnel of our company.

​

Each consultant goes through training in general sales, products, and a number of courses thoroughly preparing them for work with Clients. After the cycle of initial training, the company regularly holds improvement classes. Moreover, in everyday work, consultants may count on the support of trainers and team coordinators.